TERMS AND CONDITIONS
COMPLIMENTARY TICKETS
MUST BE USED BY THE NOMINATED EXPIRY DATE & CANNOT BE USED ON ‘NO FREE TICKET ‘DAYS
CONCESSION CARDS - ONLY AUSTRALIAN GOVERNMENT CARDS ARE ACCEPTED
ONLY PRIMARY CARD HOLDERS ARE ELIGIBLE FOR THIS DISCRETIONARY DISCOUNT
CARDS MUST BE PRESENTED AT THE TICKET BOX TO QUALIFY FOR DISCOUNTED TICKETS
ACCEPTED CARDS
ALL STATE SENIORS CARDS AND THE NZ GOLD CARD
AGE PENSION CARDS
PENSION CARDS DSP (DISABILITY) CAR (CARER) NS (NEW START) PP (PARENTING)
HEALTH CARE CARDS
CARER & COMPANION CARDS (CHARGED AS SENIORS)
REPATRIATION CARDS (CHARGED AS SENIORS)
STUDENT CARDS - MUST BE VALID FULL TIME AND CURRENT STUDENTS
NATIONAL SENIORS CLUB CARDS ARE NOT ACCEPTED
REWARDS CARDS
MUST BE PRESENTED AT THE TICKET BOX TO QUALIFY FOR MEMBERSHIP BENEFITS
GIFT VOUCHERS
CAN BE PURCHASED BY PHONE OR EMAIL AS WELL AS AT THE TICKET BOX
THEY ARE VALID FOR THREE (3) YEARS FROM THE PURCHASE DATE - ABSOLUTELY NO EXTENSIONS ARE POSSIBLE
ON LINE TICKET PURCHASES
SUITABLE IDENTIFICATION (SENIOR, PENSION ETC) AND PROOF OF TICKET STATUS MUST BE PROVIDED ON REQUEST
WITHOUT SUITABLE ID YOU MAY BE CHARGED AT ADULT PRICES
A NON REFUNDABLE BOOKING APPLIES TO ALL BOOKINGS
THE FEES ARE INCLUDED IN YOUR ONLINE TICKET PRICE AND ARE FEES CHARGED BY THE BOOKING COMPANY AND THE CREDIT FACILITY
REFUNDS
REFUNDS ARE NOT AVAILABLE IF YOU CHANGE YOUR MIND OR IF YOU MISTAKENLY PURCHASED THE WRONG TICKET. IT IS THE CUSTOMERS RESPONSIBILITY TO MAKE SURE THAT THEY ARRIVE ON TIME. IF YOU DO NOT HAVE YOUR RECEIPT OR TICKET PROVING YOUR PURCHASE, YOU WILL NOT BE ENTITLED TO A REFUND
GST
APPLIES TO ALL TICKET PURCHASES AND IS INCLUDED IN YOUR FINAL SALE TOTAL
CINEMA PROGRAMS AND SESSION TIMES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTIFICATION
TICKETS ARE AVAILABLE TO PURCHASE EACH WEEK FROM WEDNESDAY EVENING AT APPROX 6:30PM ONWARDS
ON LINE TICKET BOOKINGS CEASE ONE HOUR PRIOR TO SESSION COMMENCEMENT
WEBSITE PRIVACY POLICY
In Australia, the Privacy Act requires Australian companies to have a Privacy Policy to ensure
· That the privacy of your users is protected
· That you take full responsibility to protect the privacy of your users
That you comply with active privacy laws
Cinemax Cinemas Privacy Policy—this policy was last updated 30th December 2018
Cinemax Cinemas operate at .
This page informs you of our policies regarding the collection, use and disclosure of
Personal Information we receive from users of the site.
We use the personal information only for providing and improving the site.
By using the site, you agree to the collection and information in accordance with this policy.
INFORMATION COLLECTION AND USE
While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your Name
LOG DATA
Like many site operators, we collect information that your browser send whenever you visit our site. (Log Data) This log data may include information such as your computer’s internet Protocol (IP) address, browser type, Browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.’
We do not share your data with any third parties or use it for anything other that what you have requested ie. weekly news, special event or offers
Cinemax Cinemas reserve the right to change any and all terms and conditions without notification at any time